Products from EU stock: 3–8 working days. Products from a warehouse outside the EU: 7–15 working days. The delivery time is shown on every product page next to the order button, and as soon as your parcel is on its way you automatically receive an e-mail with your tracking code (track & trace).
Welvana products: free shipping to all EU countries (to the Netherlands free from €25, otherwise €3.95). Products by RÄTT, Candledust, Smells Like Spells, Magrada, HOIA, Nurme and LUUV ship from Estonia: €3.99–€19.99 depending on the country (Netherlands €12.99). The rate is shown on the product page and at checkout, before you pay.
Yes, you have 14 days to change your mind from the day you receive the (last) product. The direct cost of returning is yours (usually €7–€15 for a standard parcel); if the product is faulty or wrongly delivered, we pay it. You get the purchase amount including the shipping you paid back within 14 days. See our return policy.
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